Delivery & Returns

Delivery Update Covid-19

All orders are being dispatched as normal however delivery times may take longer than usual due to courier services being more in demand due to the current events.

Delivery Costs

We ship worldwide and the shipping costs should be added to your basket. For quotes on specific items, please get in touch. Small items delivered in the UK cost £3.95, medium £6.95, large £8.95 (Lampshades). Shipping is free on orders over £80.00.

Delivery 

We aim to ship all orders within 3 working days (unless Bespoke Items). Delivery usually takes between 3-5 working days once your order has been shipped.

Please make sure that the delivery address you have entered is correct as we cannot accept responsibility if the delivery address you have provided is incorrect.

We currently use UPS or Royal Mail to ship all of our orders.

Returns / Mailing Address

If you are unhappy with you order, we offer a full refund on returned items within 28 days. In the first instance we ask you to email thelittlebrickhouse@outlook.com . If the item is faulty we ask you provide an photograph of the damage. As soon as we have received a photo of your damaged item/s, we will process a refund or send a replacement to the shipping address stated on your original order.

Goods should be returned to us in original packaging where possible and must be in a resaleable condition, unless of course goods are being returned because of a fault.

Lampshade Returns

Bespoke made to order Lampshades are non-returnable unless faulty. We ask you to double check all measurements as we cannot offer returns on these handmade items.

Send Returns to:

The Little Brick House

Red Beech Farm, Rushton, Nr Tarporley, Cheshire CW6 9BD

Cancelling Your Order

If you wish to cancel your order, please email us as soon as possible after placing your order and we will issue a refund providing your order has not been shipped. If you order has already been shipped by the time you contact us, you will have to follow the usual returns procedure.

If you have any questions, please contact thelittlebrickhouse@outlook.com